Privacy Policy

Personal Data

Privacy Policy

Last updated: June 4, 2026

This policy describes how IKAO PARIS collects, uses, shares, and protects your personal information when you access our website, use our services, make a purchase, or communicate with us.

Introduction

Our Commitment to Your Privacy

IKAO PARIS operates this store and website, including the information, content, features, tools, products, and related services to provide you with a personalized shopping experience.

The store is powered by Shopify, which allows us to provide these services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use, purchase, or communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

01

The Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or that can reasonably be linked to you or another person.

Contact Information

Name, address, billing address, shipping address, phone number, and email address.

Financial Information

Payment details, transaction information, payment method, and payment confirmation.

Customer Account

Username, password, security questions, preferences, and settings.

Transactions

Items viewed, added to cart, purchased, returned, exchanged, or canceled.

Communications

Information shared when you contact our customer service.

Device & Usage

IP address, browser, network connection, unique identifiers, and interaction with the services.

02

Sources of Personal Information

We may collect your personal information from several sources:

  • Directly from you, when you create an account, place an order, or communicate with us.
  • Automatically through the services, including from your device, browser, or via cookies.
  • From our service providers, when they process certain data on our behalf.
  • From our partners or other third parties, to the extent permitted by applicable law.
03

How We Use Your Information

Services & Orders

We use your information to process your payments, manage your orders, arrange shipments, facilitate returns and exchanges, maintain your account, and provide you with a personalized shopping experience.

Marketing & Advertising

We may use your information to send you marketing, advertising, or promotional communications via email, SMS, postal mail, or online advertising.

Security & Fraud

We use your information to authenticate your account, secure payments, detect fraudulent or malicious activity, and protect our services.

Customer Communication

We use your information to respond to your requests, provide customer service, and maintain our business relationship with you.

Legal Obligations

We may use your information to comply with applicable laws, respond to legal processes, or enforce our terms and policies.

04

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons and in accordance with this Privacy Policy.

  • With Shopify, our service providers, and third parties who provide services on our behalf.
  • With business and marketing partners to provide you with personalized services or advertisements.
  • When you instruct us or consent to the disclosure of certain information.
  • With our affiliates or more generally within our group of companies.
  • As part of a business transaction, a legal obligation, or to protect our rights.
05

Relationship with Shopify

The services are hosted by Shopify, which collects and processes certain personal information regarding your access to and use of the services.

The information you submit to the services may be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide and improve the services. To learn more about how Shopify uses your personal information, you can consult the Shopify Consumer Privacy Policy. 06

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. If you follow these links, we recommend that you review their privacy policies, security policies, and terms of service.

We are not responsible for the privacy, security, accuracy, or reliability of the information on these third-party sites.

07

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you can contact us to request its deletion.

08

Security and Retention of Your Information

No security measure is perfect or infallible. Therefore, we cannot guarantee absolute security. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

The retention period for your personal information depends on several factors, including the need to manage your account, provide services, comply with our legal obligations, resolve disputes, or enforce our agreements and policies.

09

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

Access

You can request access to the personal information we hold about you.

Deletion

You can request the deletion of the personal information we hold about you.

Correction

You can request the correction of inaccurate personal information.

Data Portability

You can request a copy of your information or its transfer to a third party.

Communication

You can unsubscribe from promotional emails via the link provided in our messages.

Consent

When processing is based on your consent, you may withdraw it.

If you reside in the United Kingdom or the European Economic Area, you may also have a right to object, a right to restrict processing, and a right to withdraw your consent.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your request, in accordance with applicable law.

10

Complaints

If you wish to make a complaint about our processing of your personal information, please contact us using the contact details provided below.

Depending on where you live, you may also have the right to lodge a complaint with the competent data protection authority in your region.

11

International Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent mechanisms.

12

Changes to this Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for operational, legal, or regulatory reasons.

Any revised version will be posted on this website with the corresponding last updated date.

13

Contact

If you have any questions about our privacy practices or wish to exercise any of your rights, you can contact us using the following contact information.

Address

CARCER Ikao lot n°142,
8 rue des Gardinoux,
93300 Aubervilliers, France

For the purposes of applicable data protection legislation, we are the data controller of your personal information.